Heathfield Lodge Residential Care Home


Heathfield Lodge Residential Care Home, established in 2010 and extended in 2012, is a 16 single en-suite bed care home situated in Central Swansea with views over the Mumbles Head and Swansea Bay.

Our Registration Category allows us to care for:

  • Persons aged 18 years and above with an acquired brain injury requiring personal care
  • Persons aged 18 and above with dementia / mental infirmity requiring personal care
  • Persons aged 18 and above with a learning disability who have a primary diagnosis of acquired brain injury and / or dementia / mental infirmity requiring personal care
  • Persons aged 18 years and above with a mental illness (functional) who have a primary diagnosis of acquired brain injury and / or dementia / mental infirmity requiring personal care

For further details and to arrange a visit, please contact Yasmin Wheelwright, Home Manager by telephone on 01792 646840 or via email: Yasmin@mill-row.co.uk

Heathfield Lodge provides 16 single en-suite bedrooms that are fully furnished, as stated in each individual Service User’s contract. Service Users are encouraged to bring their own items of personal belongings for their rooms, subject to the items complying with fire and safety regulations. There are spacious living, recreational and dining areas for relaxing, activities and entertainment. We also provide additional quiet living space, and outdoor areas, and are in the process of developing our sensory gardens which will include raised flower beds, a vegetable plot and ample seating areas.

The Service is managed by Yasmin Wheelwright, who is registered with the Care Council Wales.  Our staffing team consists predominantly of experienced NVQ 2 & 3 qualified Care Staff, additionally, we employ full time qualified Occupational Therapists and activities staff and a Consultant Psychologist who inputs into the care of all our Service Users on a sessional basis.

The home has an excellent working relationship with visiting professionals, including the local Consultant Psychiatrist and the MDT members, dentist, optician, chiropodist, tissue viability nurses, palliative care teams, speech therapist, dietitians and other professionals.

In delivering the service, we also have the benefit of:

  • Driver / Carer
  • Qualified chefs and supporting kitchen staff
  • Domestic staff
  • Maintenance staff
  • Administrators
  • Human Resources staff

We have additional training facilities in Swansea and have a continual rolling rota for staff training. This includes induction training for all new staff and annual refresher training for all other staff. Training is on-going and includes all mandatory training, such as fire training, health and safety, customer care training and effective management of complaints, 7 session dementia care training package including person centred care, fundamentals of care with dignity, neuro-rehab training by qualified O/T, communication and assertion skills, hand washing and food hygiene, infection control, basic first aid including CPR,  SoVA, Company Policies and Procedures including equality and diversity, DoLS  and MCA awareness, O/T, and importance of daily activities for stimulation by O/T staff. There is additional training on manual handling and de-escalation/and management of acting out individuals via the Positive Behaviour Management training package. These specialised training packages are delivered by our own in-house trainers.

We also actively train and supervise staff ‘on-the-job’ which we feel enhances the initial and refresher training and is an invaluable way to train all our staff.

The home has gained the silver level Investors in People award that the Fieldbay group believe serves as a quality indicator and bench mark for all staff to work towards, which ultimately impacts on the level of quality provided to our Service Users.

We encourage life-long learning and all care staff are required to attain at least NVQ Care Level 2. Care staff are also encouraged to attain further qualifications and attend courses as part of their CPD progression and development. We additionally encourage further progression and development of all our ancillary support staff, either through NVQ awards in their areas of work, or outside courses, thus creating a diverse knowledge base and talent within our organisation.

Read our inspection report.

Read our own quality report.

Read our Statement of Purpose